| I don't understand how the GiveMiles® program works? |
| How much do GiveMiles cost? Is there a tax on this purchase? |
| May I buy GiveMiles other than online at united.com/purchasemiles? |
| May I buy GiveMiles without knowing the recipient's Mileage Plus® number? |
| How quickly can my GiveMiles add up to free travel awards? |
| What if I give miles to someone who has already received their 60,000 mile maximum? |
| How can my recipient get a Mileage Plus number? |
| May I buy GiveMiles as a gift for family and friends? |
| How many Mileage Plus GiveMiles may an individual receive? |
| Are GiveMiles refundable? |
| May I buy more than 60,000 GiveMiles? |
| Will the money I spend on this purchase using my Mileage Plus Visa® or MasterCard® qualify for the usual "one-mile-for-every-dollar" benefit? |
| Do GiveMiles help me or my recipient qualify for Mileage Plus Premier or 1K status? |
| How do I obtain a Mileage Plus Visa? |
| Will the GiveMiles I buy expire? |
| What is Mileage Plus? |
| How useful are United Mileage Plus miles? |
| I entered the wrong information while ordering! |
| Is the personal order information I provide confidential? |
| Is my online purchase secure? |
| Contact Information |
| I don't understand how the GiveMiles program works? |
 | Mileage Plus miles are the easiest gifts to give! You can buy miles to give to friends, family, or anyone. A maximum of 60,000 Mileage Plus GiveMiles may be received by each Mileage Plus account in good standing per calendar year. Your credit card will be billed immediately for this transaction.
Mileage Plus award travel seats are subject to capacity controls and blackout dates. All standard Mileage Plus program rules and conditions apply. Allow 48 hours for your recipients Mileage Plus account to be updated. Mileage Plus GiveMiles are not refundable and not exchangeable. Other terms may apply. |
| How much do GiveMiles cost? Is there a tax on this purchase? |
| GiveMiles cost US $0.03 per mile. In addition, an applicable 7.5% Federal Excise tax and a US $35 per transaction processing fee apply. GiveMiles are not refundable and not transferable. Your credit card will be billed immediately for this transaction. Please allow 48 hours for your GiveMiles to be credited to your recipient's Mileage Plus account. Price listed above is in U.S. dollars and includes applicable taxes and $35 per transaction processing fee. |
| May I buy GiveMiles other than online at united.com/purchasemiles? |
| No, you may only buy GiveMiles online at united.com/purchasemiles. |
| May I buy GiveMiles without knowing the recipient's Mileage Plus number? |
| No, you may only buy GiveMiles online when you know the recipient's Mileage Plus number. |
| How quickly can my GiveMiles add up to free travel awards? |
| Your GiveMiles can very quickly add up to free travel awards. For example, 60,000 miles is enough for a saver award for travel within the continental United States and Canada. |
| What if I give miles to someone who has already received their 60,000 mile maximum? |
| Once you have entered the recipient's Mileage Plus account number in the order process, the order system will inform you if that Mileage Plus account has already received its maximum number of GiveMiles. |
| How can my recipient get a Mileage Plus number? |
| If your recipient is not already a Mileage Plus member, please have them visit the Mileage Plus homepage at united.com/joinmp or call 1-800-421-4655 to immediately receive a Mileage Plus account number! |
| May I buy GiveMiles as a gift for family and friends? |
| Yes. You may buy GiveMiles for others with your Visa or MasterCard. Simply complete the GiveMiles order form. When prompted, enter the Mileage Plus account number of the individual account that should be credited with miles. You may also give miles if you do not know the recipient's account number. |
| How many Mileage Plus GiveMiles may an individual receive? |
| An individual may receive a maximum of 60,000 Mileage Plus GiveMiles or Personal Miles per Mileage Plus account per calendar year. |
| Are GiveMiles refundable? |
| Unfortunately, no. GiveMiles are not refundable, not transferable, and are not exchangable. |
| May I buy more than 60,000 GiveMiles? |
| Yes, you may buy GiveMiles for as many friends and family as you wish. Remember, there is a maximum of 60,000 GiveMiles any one individual may receive per calendar year. |
| Will the money I spend on this purchase using my Mileage Plus Visa or MasterCard qualify for the usual "one-mile-for-every-dollar" benefit? |
| Yes, the money you spend on this GiveMiles purchase using your Mileage Plus Visa or MasterCard will qualify for the usual "one-mile-for-every-dollar" benefit. |
| Do GiveMiles help me or my recipient qualify for Mileage Plus Premier or 1K status? |
| No, GiveMiles do not qualify for Mileage Plus Premier or 1K status. |
| How do I obtain a Mileage Plus Visa? |
| You may apply for a Mileage Plus Visa by completing the online application, or by calling 1-800-592-6700. A decision will be made within approximately 30 days. If you qualify, you will receive your Mileage Plus Visa within four to six weeks. |
| Will the GiveMiles I buy expire? |
| GiveMiles are treated as any partner miles and are subject to the terms and conditions of the United Mileage Plus Program. GiveMiles do not count towards Elite status. |
| What is Mileage Plus? |
| Mileage Plus is the award-winning frequent flyer program from United Airlines-voted #1 by readers of Business Traveler International magazine for seven years in a row. As a Mileage Plus member, you earn miles towards travel awards whenever you fly United, United Shuttle®, United Express®, or United's other worldwide airline partners on most paid tickets. Plus, you may earn Mileage Plus bonus miles from participating travel partners and other specialty partners. |
| How useful are United Mileage Plus miles? |
| With the creation of Star AllianceSM the exciting new global airline network that links the routes of United, Air Canada, Lufthansa, SAS, Thai Airways International, VARIG, Air New Zealand, Ansett Australia, All Nippon Airways, Austrian Airlines, British Midland, Lauda Air, Mexicana Airlines, Singapore Airlines, and Tyrolean Airways, you have over 815 Mileage Plus destinations worldwide. So you can earn miles on most published fares to almost anywhere you travel—and enjoy award travel to your choice of destinations throughout the Americas, the Caribbean, Europe, Africa, the Middle East, Asia, and the South Pacific. |
| I entered the wrong information while ordering! |
| If you entered incorrect information while ordering, please send an email to CustServ@ualmiles.com. |
| Is the personal order information I provide confidential? |
| Absolutely. Mileage Plus recognizes that it must maintain and use this customer information responsibly. We use customer information for Mileage Plus marketing and promotional purposes only. We do not sell member information to any outside company or third party. |
| Is my online purchase secure? |
| Protecting your order is a priority. Mileage Plus makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than Mileage Plus and Crew Marketing. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. |
| Contact Information |
| GiveMiles Customer Service |
