| I don't understand how the Give Miles® program works? |
| How much do Give Miles cost? Is there a tax on this purchase? |
| May I buy Give Miles other than online at united.com/purchasemiles? |
| May I buy Give Miles without knowing the recipient's MileagePlus® number? |
| How quickly can my Give Miles add up to free travel awards? |
| What if I give miles to someone who has already received their 100,000 mile maximum? |
| How can my recipient get a MileagePlus number? |
| May I buy Give Miles as a gift for family and friends? |
| How many MileagePlus Give Miles may an individual receive? |
| Are Give Miles refundable? |
| May I buy more than 100,000 Give Miles? |
| Will the money I spend on this purchase using my MileagePlus Visa® qualify for the usual "one-mile-for-every-dollar" benefit? |
| Do Give Miles help me or my recipient qualify for MileagePlus Premier or 1K status? |
| How do I obtain a MileagePlus Visa? |
| Will the Give Miles I buy expire? |
| What is MileagePlus? |
| How useful are United MileagePlus miles? |
| I entered the wrong information while ordering! |
| Is the personal order information I provide confidential? |
| Is my online purchase secure? |
| Who is Crew Marketing®? |
| Contact Information |
| I don't understand how the Give Miles program works? |
 | MileagePlus miles are the easiest gifts to give! You can buy miles to give to friends, family, or anyone. A total of 100,000 MileagePlus Give Miles and Personal Miles combined may be received/purchased by each MileagePlus account in good standing per calendar year. Your credit card will be billed immediately for this transaction.
Some award travel seats are subject to capacity controls. MileagePlus program rules and conditions apply. Allow 48 hours for your recipients MileagePlus account to be updated. MileagePlus Give Miles are not refundable and not exchangeable. Other terms may apply. |
| How much do Give Miles cost? Is there a tax on this purchase? |
 | Give Miles cost US $0.035 per mile. In addition, an applicable 7.5% Federal Excise tax applies. Give Miles are not refundable and not transferable. Your credit card will be billed immediately for this transaction. Please allow 48 hours for your Give Miles to be credited to your recipient's MileagePlus account. A federal excise tax of 7.5% is included in the displayed USD price. |
| May I buy Give Miles other than online at united.com/purchasemiles? |
 | No, you may only buy Give Miles online at united.com/purchasemiles. |
| May I buy Give Miles without knowing the recipient's MileagePlus number? |
 | No, you may only buy Give Miles online when you know the recipient's MileagePlus number. |
| How quickly can my Give Miles add up to free travel awards? |
 | Your Give Miles can very quickly add up to free travel awards. For example, 25,000 miles is enough for a round trip economy saver award for travel within the continental United States and Canada. |
| What if I give miles to someone who has already received their 100,000 mile maximum? |
 | Once you have entered the recipient's MileagePlus account number in the order process, the order system will inform you if that MileagePlus account has already received its maximum number of Give Miles. |
| How can my recipient get a MileagePlus number? |
 | If your recipient is not already a MileagePlus member, please have them visit the MileagePlus homepage at united.com/joinmp or call 1-800-421-4655 to immediately receive a MileagePlus account number! |
| May I buy Give Miles as a gift for family and friends? |
 | Yes. You may buy Give Miles for others by completing the Give Miles order form. When prompted, enter the MileagePlus account number of the individual account that should be credited with miles. |
| How many MileagePlus Give Miles may an individual receive? |
 | An individual may receive a maximum of 100,000 MileagePlus Give Miles or Personal Miles per MileagePlus account per calendar year. |
| Are Give Miles refundable? |
 | Unfortunately, no. Give Miles are not refundable, not transferable, and are not exchangable. |
| May I buy more than 100,000 Give Miles? |
 | Yes, you may buy Give Miles for as many friends and family as you wish. Remember, there is a maximum of 100,000 Give Miles any one individual may receive per calendar year. |
| Will the money I spend on this purchase using my MileagePlus Visa qualify for the usual "one-mile-for-every-dollar" benefit? |
 | Yes, the money you spend on this Give Miles purchase using your MileagePlus Visa will qualify for the usual "one-mile-for-every-dollar" benefit. |
| Do Give Miles help me or my recipient qualify for MileagePlus Premier or 1K status? |
 | No, Give Miles do not qualify for MileagePlus Premier or 1K status. |
| How do I obtain a MileagePlus Visa? |
 | You may apply for a MileagePlus Visa by completing the online application, or by calling 1-800-592-6700. A decision will be made within approximately 30 days. If you qualify, you will receive your MileagePlus Visa within four to six weeks. |
| Will the Give Miles I buy expire? |
 | Give Miles are treated as any partner miles and are subject to the terms and conditions of the United MileagePlus Program. Give Miles do not count towards Elite status. |
| What is MileagePlus? |
 | MileagePlus is the award-winning frequent flyer program from United Airlines-voted #1 by readers of Business Traveler International magazine for seven years in a row. As a MileagePlus member, you earn miles towards travel awards whenever you fly United, United Express®, or United's other worldwide airline partners on most paid tickets. Plus, you may earn MileagePlus bonus miles from participating travel partners and other specialty partners. Earn miles for things you do every day and redeem your miles for flights, car rentals, hotel stays, merchandise, memberships and more. |
| How useful are United MileagePlus miles? |
 | You can redeem MileagePlus miles for award travel on any combination of partner airlines, to all Star Alliance destinations worldwide. The Star AllianceSM global airline network links the routes of United, Continental, ANA, Air Canada, Air China, Air New Zealand, Asiana, Austrian, Brussels Airlines, LOT Polish Airlines, Lufthansa, SAS, Singapore, SWISS, TAM, TAP Portugal, THAI, Turkish Airlines, U.S. Airways. So you can earn miles on most published fares to almost anywhere you travel - and enjoy award travel to your choice of destinations throughout the world. |
| I entered the wrong information while ordering! |
 | If you entered incorrect information while ordering, please send an email to CustServ@ualmiles.com. |
| Is the personal order information I provide confidential? |
 | Absolutely. MileagePlus recognizes that it must maintain and use this customer information responsibly. We use customer information for MileagePlus marketing and promotional purposes only. We do not sell member information to any outside company or third party. |
| Is my online purchase secure? |
 | Protecting your order is a priority. MileagePlus makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than MileagePlus and Crew Marketing. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. |
| Who is Crew Marketing? |
 | | Crew Marketing® is a company dedicated to providing marketing and related consulting services. Crew Marketing is a contracted administrator for United MileagePlus with responsibility to develop and market components of the MileagePlus program. | |
|
| Contact Information |
 | Give Miles Customer Service |